Last updated: [DATE — update when you publish]
Secret Kitchens ("we", "us") is a small Queensland-based service that builds and hosts menu pages for local food businesses. We collect as little personal information as possible, and we handle what we do collect in line with the Australian Privacy Principles. Here's the plain-English version.
1. What we collect, and when
- Order request forms (on kitchen pages): your name, phone number, order details, preferred date and any notes you type. This exists so the kitchen can fulfil your order.
- Kitchen registration form: your business and contact details, menu, story and links — everything you type into the form.
- Email: anything you send us by email, including photos you send us for your page.
We don't have user accounts, logins, or customer databases. We never collect payment or card details — no payments happen on this site.
2. How form submissions travel
Our forms are delivered by Web3Forms, a form-to-email service. When you press submit, your form contents are transmitted by Web3Forms to the receiving email inbox: order requests go to the kitchen you're ordering from; registrations come to us. Web3Forms' own privacy policy applies to that delivery step. The site is hosted on Netlify, whose infrastructure may keep standard technical server logs.
3. What we use information for
- Order details: passed to the relevant kitchen so they can contact you and fulfil your order. What the kitchen does with your details is between you and them — they are independent businesses.
- Registration details: used to contact you, build your page, and publish the content you asked us to publish.
- We don't sell personal information. We don't send marketing emails. We don't share information with anyone except as described above.
4. Cookies and analytics
This site does not set tracking cookies and does not run advertising trackers. If we add basic visitor analytics in future, we'll update this page to say so and name the tool.
5. What we publish
Kitchen pages display business information kitchens ask us to publish: business name, menu, photos, story, suburb/region and a Facebook link. If you're a kitchen and want anything changed or removed from your page, email us and we'll do it.
6. Keeping and deleting information
Form submissions live in email inboxes (the kitchen's, for orders; ours, for registrations) and are kept only as long as needed for the purpose they were sent. Want something deleted? Email us at keegan.prendergast1@gmail.com and we'll delete what we hold. For order details held by a kitchen, contact that kitchen directly.
7. Access and correction
You can ask us any time what information we hold about you, and ask us to correct or delete it: keegan.prendergast1@gmail.com.
8. Changes to this policy
If how the site works changes — for example, if we add analytics or online payments in future — we'll update this page before or when the change happens, with the date at the top.
9. Contact
Privacy questions or requests: keegan.prendergast1@gmail.com.